A fully independent, vendor-agnostic, consulting and management firm specializing in all facets of Inmate Communications Programs and Systems.  Our teams of knowledgeable consultants, subject matter experts, and strategic partners have extensive Corrections, Telecommunications, and IT experience.  

🔺Planning & Market Intelligence🔺
Mission & Goals
Desired outcomes
Market & Regulatory Landscape Strategies
Measures & Targets
Results

🔺Contract Management 🔺
Financial Analysis/Bill Auditing
Evaluate projects, budgets, business and trends
Conduct vendor bill audits and reconciliation

🔺Project Management🔺
Certified and experienced Project Managers who effectively manage resources, time, money, and scope

🔺RFP Development & RFP Process Management🔺
Identify & collect requirements
Prepare RFI
Evaluate weighted grade point
Develop & manage vendor short-list
Prepare RFP
Conduct cost/benefits & financial analysis
Conduct needs/wants analysis
Evaluate vendor responses
Implement and manage

🔺Vendor Relations🔺
Engage and Manage vendor relationships
Vendor Relationship Management (VRM) tools

Fidelis Professional Services

Robert Wilson

This department is responsible for setting the strategic direction and overseeing the overall operations of the organization.

Fidelis Professional Services

Org chart

Teams

Executive Leadership

Offices

Fidelis Professional Services

Org chart

Teams

Executive Leadership

Offices

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