Ken Wang is a Business Application Support Analyst at Fidelity Canada since January 2024, bringing extensive experience from Broadridge, where tenure spanned over eleven years in various roles within Product Management. Key responsibilities included leading client projects, managing enhancement requests and defect reporting through JIRA, and successfully implementing new APIs to enhance integration with Dataphile. As an Associate Analyst, significant contributions were made to the Dataphile product suites throughout the software development life cycle, while active collaboration with stakeholders ensured thorough requirement gathering. Previous roles included Application Analyst, providing support for the Dataphile Application, and Computer Operator, delivering level 1 technical support. Ken Wang earned a Bachelor's degree in Digital Enterprise Management from the University of Toronto Mississauga and a Certificate in Digital Communication from Sheridan College.
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