Rafiena Rahim is an executive business operations leader with over 15 years of experience in financial services, currently serving as the Director of Client Service and Business Operations at Fidelity Canada. Previously, Rafiena held the position of Head of Business Transformation Operations at Mizuho, where they oversaw client management and operations. With a strong focus on relationship management and strategic business planning, Rafiena has excelled at cultivating partnerships and motivating high-performing teams across global organizations. Rafiena's educational background includes certifications from Harvard University and degrees in Psychology and Sociology from Trent University and Finance and Accounting Management from Centennial College.
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