Daniel Miles is currently the UK Service Director for The Fidelity Group, where they focus on delivering exceptional customer service and advancing service-based products. Previously, Daniel held various roles, including Contracts & Service Manager at NACD Ltd, where they developed customer service teams and maintained high service levels. Their career began as a Telecommunications Engineer at BT Group, followed by significant roles in sales and management across multiple companies in the telecoms sector. Daniel's educational background includes a degree in Telecommunications Engineering from Brixton College and ongoing studies at the University of Fidelity Group.
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