Allison Asante is the Director of Service Model Design & Transformation at Fidelity Investments, where they transform strategies into actionable plans while enhancing customer satisfaction and asset retention. Previously, they served as a Project Manager and Senior Systems Readiness Manager at Fidelity, achieving significant process improvements and award recognition for their contributions. Allison holds a Bachelor's degree in Counseling Psychology & Youth Ministry from Southwestern Assemblies of God University. They began their career at Central Market as a Floral Designer and later worked as a Shift Supervisor at Starbucks.
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