Amy Inman is an experienced manager currently serving as the Director and Chapter Leader at Fidelity Investments. With a strong background in the contact center industry and IT, they previously held roles including Business Analyst Manager at Rumpke Waste & Recycling and various positions at Staples, where they specialized in operations management, business analysis, and customer service improvement. Amy is a Certified Scrum Master and Certified Scrum Product Owner, skilled in team building and process improvement. They graduated with honors from Northern Kentucky University with a Bachelor's Degree in Labor Relations and Organizational Leadership.
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