Chetan Patil

Chetan Patil is a strategic leader with over 24 years of experience in operations management and more than 15 years in leadership roles, specializing in business transformation and process optimization. Currently serving as the Director of DC Implementation at Fidelity Investments, Chetan has successfully led the digitization of onboarding processes, achieving a 99% client utilization rate for digital services. Previously, as Deputy General Manager at Cognizant, Chetan managed an offshore team for a major U.S. healthcare client and implemented cost optimization strategies, reducing operating costs by 6%. Chetan holds an Executive Program in Business Management from IIM Calcutta and a Post Graduate Diploma in Business Administration from Symbiosis Centre for Management Studies, reflecting a solid educational background in operations management and general management.