Christine Ferguson is the Director of User Experience Research at Fidelity Investments, where they lead initiatives to enhance digital experiences in healthcare. Previously, they served as the Principal User Experience Researcher at Fidelity, focusing on creating strategic research frameworks and inclusive practices. With a background in educational psychology and a Master’s degree in Technology, Innovation, and Education from Harvard, Christine has also contributed to various consulting roles and research projects aimed at supporting dyslexic students. Their experience spans notable positions at companies like Google and Harvard Business Review, where they conducted extensive user research to inform product design and strategy.
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