Colleen Catallo

Colleen Catallo is currently the SVP of Workplace Solutions at Fidelity Investments, where they are responsible for managing various aspects of client service and operations. Previously, they served as VP of Customer Service at British Airways and held multiple leadership roles at Fidelity Investments, including VP of Quality & Business Re-engineering and SVP of Client Relationship Management. Colleen has a strong background in quality management and client operations, having also worked at Citi as VP of Quality Management & Re-engineering. Their extensive experience spans over several decades in the financial services and airline industries.