Colleen McCretton

Colleen McCretton is the Director of Customer Strategy at Fidelity Center for Applied Technology (FCAT), where they lead user experience strategy and research initiatives. They have previously held senior positions in user experience and product marketing at notable companies such as Fidelity Investments, Vistaprint, and IBM, focusing on enhancing user interactions and delivering innovative solutions. Colleen has a background in the arts and product management, showcasing a passion for understanding users and creating enjoyable experiences from complex processes. They earned their degree from Bentley College's McCallum Graduate School of Business.