Derek Esplin is currently the Senior Manager for Forecasting and Capacity Planning at Fidelity Digital Assets, where they provide operations support and analyze call volume patterns to enhance the efficiency of the call center. Previously, they worked as a Sr. Forecasting Analyst at Fidelity Investments and held various positions including Mortgage Consumer Loan Officer and Financial Representative at America First Credit Union and Northwestern Mutual, respectively. Derek's educational journey includes pursuing a Bachelor's degree in Finance and a Minor in English Literature at the University of Utah.
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