Doug Mahdak is a Product Support Principal at Fidelity Investments, where they lead product implementation and support teams focused on deploying technology solutions for both internal teams and external customers. They have extensive experience in product management and technology integration, previously holding positions such as Director of Global Product Implementation and Support at CWT and IT Development Manager at Raptim Humanitarian Travel. Certified as a Scrum Master, Doug specializes in leadership, project management, and customer service, showcasing a commitment to improving technology to meet customer needs throughout their career.
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