Douglas Ward

Douglas Ward has extensive experience in compliance, currently serving as Compliance Director at Fidelity Investments since May 1998. In this role, Douglas leads a team responsible for reviewing customer communications and advancing key compliance initiatives. Notable contributions include designing compliance-related services, implementing innovative communication functionalities, and co-inventing a patent for advanced analytics in electronic marketing communications review. Prior to this, Douglas held various leadership and analytical roles at Fidelity and The Hanover Insurance Company, focusing on compliance, customer support, and process improvement. Douglas holds multiple degrees, including an MBA from Nichols College and a Bachelor’s degree from Bryant University.