Gary Gagnon is a Principal Systems Engineer at Fidelity Investments, where they have worked since 2014, focusing on release management and ensuring compliance and efficient coordination of release activities. Previously, from 1998 to 2012, Gary held the same title and provided comprehensive technical support for enterprise environments, notably leading projects that resulted in significant cost savings and improved system performance. With a background in operations, customer service, crisis management, and risk analysis, Gary is committed to delivering strategic solutions and fostering collaborations that enhance organizational efficiency. They maintain industry certifications from Microsoft, CompTIA, and ISEB/ITIL. Currently, Gary continues their education at Daniel Webster College.
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