Ian Cairns

Ian Cairns is currently the Director of Investor Center Capacity & Goal Planning at Fidelity Investments, where they work with branch network leaders to create strategic staffing plans that help clients achieve their financial and retirement goals. Ian previously served as the Director of Workforce Optimization, leading a multinational team to enhance operational reporting for the Workplace Investing business. Their career at Fidelity also includes roles as a Financial Analyst III and a Workforce Optimization Senior Analyst, where they focused on budget production, performance reporting, and staffing strategies. Ian holds a Bachelor of Business Administration in Finance from the University of Kentucky and a Master of Business Administration from Xavier University.