Jacob Forcier

Jacob Forcier is a Senior System Analyst at Fidelity Investments, where they leverage their diverse experience in system analysis and project management. They previously held several roles at Fidelity Investments, including Contact Center Scheduling Analyst and Interim CVM Analyst, showcasing their ability to adapt and excel in different capacities. Jacob also worked as a Web Designer at Sparkplug and as a Customer Care Representative III at National Government Services, where they managed complex inquiries and escalations.