Jay Miller

Jay Miller is a seasoned professional with extensive experience in client service, operations, and project management. They served as Vice President of Customer Strategy & Insights and previously held various roles at Fidelity Investments, including Director of Customer Insights and Innovation Leader. Prior to that, Jay worked at The Nielsen Company, where they led significant business process improvement initiatives. They hold a Master's in Business Administration from Thomas More University and a degree in Marketing/Business Administration from Troy University.