Jim Dyke

Jim Dyke, MBA, PMP, is an accomplished professional with extensive experience in performance delivery and operations management at Fidelity Investments since January 2005. Currently serving as Performance Delivery Director, Jim has designed an innovative service model for workplace investing call centers, achieving significant cost savings. Previous roles include Senior Operations Delivery Leader, where Jim developed a global team in pension administration and managed high-profile client plans, and Operations Delivery Leader, noted for leading a successful corporate audit that secured a 5-year client contract. Earlier experience at Chameleon Group, LLC as Inside Sales Representative showcased exceptional sales performance with $450K generated in six months. Jim holds a Bachelor of Science in Business Administration from the University of New Hampshire and an MBA from Southern New Hampshire University.