Jon Bradburn possesses extensive experience in customer account resolution and retirement plan services, having worked at Fidelity Investments from August 2022 to April 2024 in various roles, including Customer Account Resolution Senior Associate and Fiduciary Administrative Associate II. Responsibilities included servicing clients, resolving inquiries related to Defined Contribution Plans, and providing training and operational support to team members. Prior experience at Pension Corporation of America included positions such as Contribution Associate and Customer Service Supervisor, where Jon managed contribution inquiries and ensured high levels of customer satisfaction. Jon obtained a Bachelor’s degree in Human Resources Management with a minor in Business Administration from Northern Kentucky University.
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