Jordan Ford is currently the SVP and Head of Core and Advanced Brokerage Delivery at Fidelity Investments, where they focus on enhancing customer engagement and optimizing technology management. With a background that includes leadership roles such as VP of Integrated Guidance Technology and Director of Technology Management at Fidelity from 2015 to 2018, Jordan emphasizes understanding the needs of their team to improve customer experiences. Jordan also served on the Advisory Board of the North Carolina Technology Association from 2020 to 2023. They are pursuing a degree in Industrial Engineering at Mercer University.
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