Josh Adams is currently the Director of Advanced Data Analytics and Insights at Fidelity Investments, where they lead measurement and strategic recommendations within Customer Knowledge and Strategic Insights. Previously, they served as a Senior Manager of Data Analytics and Insights at Fidelity, and held roles at Claritas and Harvest Group, where they applied advanced analytics to enhance client strategies. Additionally, Josh has experience as an ESL instructor at JiaXing University and excelled in sales and account management at Kuehne + Nagel and Kintetsu World Express. They hold a Master of Science in Customer Analytics and are pursuing an MBA at Xavier University, alongside a Bachelor of Science in Criminal Justice from the University of Cincinnati.
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