Keisha Hardges, MBA, is a seasoned senior manager with over 10 years of experience in aligning customer experience with operational excellence. Currently, at Fidelity Investments, Keisha serves as the primary contact for Agile squads, providing strategic insights and facilitating effective communication among business partners. Previously, as a product manager at Star Manufacturing International, Keisha managed product lines and collaborated across departments to enhance the customer experience. Keisha's leadership roles have consistently focused on team development, process improvement, and achieving higher levels of client satisfaction. Currently pursuing a Bachelor of Arts in Business/Corporate Communications and an MBA in Organizational Leadership from Lindenwood University, Keisha continues to expand their expertise in business management.
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