Luis Serrano-Villa has a Bachelor's degree in Business Information Systems from Eastern Connecticut State University, where studies were completed from 2017 to 2021. Experience includes serving as an Office Assistant at Eastern Connecticut State University from August 2017 to May 2021, performing various administrative tasks and engaging with students. Following this role, Luis worked as a CareerPath Analyst at Optimum Healthcare IT from July 2021 to July 2022, participating in an apprenticeship training program focused on healthcare and IT principles. Currently, Luis is employed as a Customer Relationship Advocate at Fidelity Investments, starting in February 2024.
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