Mateusz Ziemba is a Customer Service Team Lead at Fidelity Digital Assets, recognized for driving team excellence and client solutions. With extensive experience in customer service and team management, Mateusz has a proven track record of enhancing productivity through effective training and mentorship. Previously, they worked as a Customer Service Agent at Concentrix and served as an Account Manager at The Estée Lauder Companies Inc., where they developed strong customer loyalty and team motivation. Mateusz is currently pursuing a Bachelor of Business Administration and Management at IU International University of Applied Sciences, building on a solid foundation in visual arts from ZSP Art School.
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