Matt Michalek is an experienced finance professional with a strong background in client service management and project implementation within the defined contribution plan sector. Previously serving as a Project Manager at Voya Financial from July 2015 to July 2021, Matt led large-scale implementations and client onboarding processes. Currently, as the Director of Client Service Management at Fidelity Investments since July 2021, Matt oversees service delivery for a major 401(k) plan sponsor, ensuring high-quality outcomes. Prior experience includes roles at Empower and Mercer, where Matt managed client service operations and team administration. Matt holds an MBA in Finance from Suffolk University - Sawyer School of Management.
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