Matthew Kasiski is currently the Director of Architecture at Fidelity Investments, where they support the contact center IVR and voice biometrics architecture. With a strong foundation in software engineering, Matthew previously held roles as a Senior Software Engineer and Scrum Master at Fidelity, leading the contact center voice channel engineering and facilitating team sprints. Matthew earned a Bachelor's degree in Computer Science Information Technology from Merrimack College, where they also worked as a student intern in the Information Technology Center. Additionally, their early experience includes a role as a General Laborer at Macdonald Crane and Rigging.
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