Michael Catalfano is currently the Head of Service Model Design & Transformation at Fidelity Investments, where they have held various leadership roles since 2018, including VP of Branch Capacity & Goal Planning and Director of Operations Quality. Prior to their tenure at Fidelity, they worked at Putnam Investments and Santander Bank, N.A. Michael earned a BA in Philosophy from Hamilton College in 2003.
This person is not in the org chart
This person is not in any teams
This person is not in any offices