Michael Pinkham is the Director of Strategic Planning & Analysis at Fidelity Investments, where they develop key strategies for business growth and oversee staffing and analytics to enhance operations. Previously, they held roles such as Operations Analyst III and Sr. Staffing Analyst, contributing significantly to staffing efforts and operational efficiency within Fidelity. Michael's early career included various positions at Walt Disney World, where they honed their customer service and workforce analysis skills. They earned a Bachelor of Science in Business Studies from Southern New Hampshire University and an MBA from the University of New Hampshire.
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