Michael Ray

Michael Ray possesses a diverse professional background spanning over two decades, with experience in financial aid, customer relations, technical support, and management roles. Initial career development occurred at Zale as a Store Manager, followed by leading academic initiatives as Center Director at Sylvan Learning Centers and contributing to security processes as a Personnel Security Assistant at XLA. Subsequent positions included a Claims Specialist at Globe Life and various roles at OneSupport, where responsibilities ranged from technical support to team management. Currently, Michael serves as a Customer Relationship Advocate at Fidelity Investments and maintains a parallel career as a freelance writer specializing in historical non-fiction and education. Additionally, involvement with the Gulf Coast American History Academy's Board of Directors highlights a commitment to educational development.