Muhammad S. is a Senior ServiceNow Developer and Architect with over 12 years of experience in IT, including more than 10 years focused on developing and implementing complex ServiceNow solutions for various industries such as Financial Services, Healthcare, and Technology. Currently, they serve as a Senior ServiceNow Lead Developer at Fidelity Investments, where they offer expertise in ITIL processes, project planning, and system integrations. Previous roles include ServiceNow Developer at Vanguard and Sanford Health, where they honed skills in portal development, workflow management, and integration strategies. Known for mentoring teams and delivering high-quality solutions, Muhammad excels in utilizing both agile and waterfall methodologies.
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