Patience Hering

Patience Hering is an experienced business professional with a robust background in analytics, customer engagement, and consulting. At Fidelity Investments, Patience worked as a Principal Business Analyst in Alternatives and previously held roles as a Fidelity Health Consultant and Customer Evangelist. Prior experience includes a tenure at IBM as Director of Next Best Action Solution and roles focused on customer advocacy. Patience also served as Director of Customer Engagement and Insights at Tata Consultancy Services and as M&A Global Offering Leader at EY. Educational achievements include an MBA from Northeastern University, a BS from Baylor University, and a Master of Theological Studies from Southern Methodist University.