Rommel Espinal

Rommel Espinal has extensive experience in strategic leadership roles at Fidelity Investments from January 2006 to May 2021. Notably, Rommel served as Vice President and Customer Inclusion Community Leader, focusing on enhancing the customer experience for individuals in underrepresented communities. Other key positions included Director of Health Care Digital Strategy & Planning, where Rommel worked on integrated health solutions, and Director of Customer Solutions for Mobile, overseeing mobile product strategies to foster consumer engagement. Additionally, Rommel's role as Director of Case Management involved leadership of Survivor Service Unit and Retirement Benefit Coordinator functions, ensuring customer experience and operational efficiency. Rommel began a career at the University of Massachusetts Lowell as a Sr Project Manager after earning a Bachelor of Arts in Management Information Systems, later pursuing a Master of Science in Administrative Studies with a focus on Innovation & Technology from Boston University Metropolitan College.