Sai Kaivalya

Sai Kaivalya is a skilled ServiceNow Developer with extensive experience in managing user roles, IAM, and implementing authentication protocols, as demonstrated at Fidelity Investments since March 2022. Previous roles include positions at innRoad and MoneyGram International, where Sai focused on ITIL standards, user communication, and automation improvements within ServiceNow. Earlier, as a System Analyst/Admin at Hewlett Packard Enterprise, testing expertise was developed through manual and automated testing using tools like Selenium and JMeter. Sai Kaivalya holds a Bachelor's degree in Electrical Engineering from JNTUH College of Engineering Hyderabad, obtained in 2015.