Stephen Lessmann, MBA, PMP, is a dedicated process improver and leader with extensive experience in system services and support. Currently serving as a Principal System Services and Support Analyst at Fidelity Investments, Stephen previously held roles as a Director of Release Management and Senior System Services Analyst within the same organization. Stephen also managed operations at Southern New Hampshire University's Innovation Lab, implementing innovative solutions that enhanced efficiency and user satisfaction. With a strong educational background including an MBA focused on Six Sigma Process Improvement, Stephen remains committed to enhancing organizational performance and user experiences.
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