Benjamin Schantz

Support Content & AI Lead

Benjamin Schantz is an experienced professional with a background in customer support, education, and management. Currently serving as Support Team Lead at Fieldwire since March 2021, Benjamin has developed key performance indicators and maintained high customer satisfaction and response times. Prior roles include Support & Product Education Specialist at Fieldwire, where responsibilities included cross-functional collaboration and customer troubleshooting. Benjamin's experience at MVP Health Care involved managing confidential provider information and data auditing, while earlier positions included roles at GameStop, Enterprise Holdings, and Stony Brook University. An educational background from Stony Brook University includes a Bachelor's Degree in Business Administration and Management.

Location

Rochester, United States

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