Anna Dal Maschio is a Senior Manager of Partner Post Sales Technical Support for EMEA and Asia Pacific at Fiery, where they continue to promote information sharing and enhance customer experience. With a Bachelor's degree in psychology from Università degli Studi di Padova, Anna has built a robust career in technical support and partner management across multiple companies, including EFI and Compuware. Their experience spans over two decades, during which they have held various roles, including Manager of Technical Support at EFI and Level 2 Escalation Engineer at HP. Anna has been an advocate for the Knowledge Centered Service (KCS) system, actively contributing to customer satisfaction and team collaboration.
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