Ruchi A. has a diverse work experience spanning multiple companies and roles. Ruchi started their career at Hewlett-Packard in 2010 as a Sr. Process Associate, where they translated service requests and provided resolutions to customer queries.
In 2012, Ruchi joined Amazon as a Catalog Specialist, responsible for driving projects to improve catalog quality and enhance the customer search experience. Ruchi also served as a Transaction Risk Investigator, investigating and eliminating online risks and identifying money laundering activities.
Ruchi then joined IBM in 2017 as a Sales Execution & Management Professional. In this role, they provided seamless support to sales leaders in Europe and Asia Pacific, conducting data analysis and creating user-friendly dashboards and presentations. Ruchi also led sales calls and meetings and prepared business reviews for senior leadership.
Currently, Ruchi is working at Fiery as a Sales Operations Manager. Their responsibilities include driving operational and strategic initiatives, managing product pricing and end-of-life processes, and leading quality improvement initiatives.
Throughout their career, Ruchi has demonstrated strong analytical skills, attention to detail, and the ability to handle end-to-end reporting and business analysis requirements.
Ruchi A. holds a Master's degree in Sociology from the Delhi School of Economics. In addition to their formal education, they have obtained various certifications. These include the B2B Marketing Foundations: Pricing Strategies certification from LinkedIn, the MicroMasters in Business Management from IIMBx, and certifications in Strategic Management, People Management, Marketing Management, and Operations Management from the Indian Institute of Management Bangalore (IIMBx). Ruchi also holds a certification in Data Science Foundations - Level 1 from IBM. Furthermore, they have completed the Enterprise Design Thinking Practitioner certification from IBM and holds a Zertifikat Deutsch C1 certification, certified by the Goethe Institut.
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