Austen Petty is currently a 3rd Line Technical Services Engineer at Fifosys, where they lead infrastructure projects and provide high-level support. Previously, Austen held various roles at Coretek Group, notably as a Cloud Support Technician, where they focused on 2nd and 3rd line IT support and Office 365 migrations. Austen began their career as an IT Apprentice Technician at Perins School, supporting IT operations in an educational setting. They have earned several IT accreditations, including ITIL v4 and MCSA for Windows 10, showcasing their commitment to professional development in the field of information technology.
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