Rohan Dheensa

Rohan Dheensa is an experienced customer service and IT support professional with a diverse background in various roles. Rohan started as a Food Service Worker at CODSALL AND WERGS GARDEN CENTRE LIMITED, demonstrating efficiency and professionalism in food service. Following this, Rohan served as an Office Administrative Assistant at KUKA AG, where responsibilities included managing calls and organizing office supplies. Rohan then worked as a Customer Service Representative at Xior Student Housing, assisting new students and managing stock. Most recently, Rohan has been employed at Fifosys as a Service Desk Analyst, providing first-line technical support and ensuring excellent customer service, while also providing support during onsite visits. Rohan also gained experience as a 1st line IT Support Analyst at NHS, managing inquiries and diagnosing technical issues using the ServiceNow ticketing system.