Eric Hall

Eric Hall is a Senior Customer Experience Specialist at Fig, with previous experience as a Customer Experience Advisor. Prior to Fig, Eric worked at Wealthsimple from June 2021 to March 2023, holding roles as a Client Experience Associate in both Risk and Account Opening, where responsibilities included managing client-facing inquiries and supporting launch initiatives for live support teams. Eric's background also includes significant tenures at Apple as a Technical Expert and Technical Specialist, focusing on mechanical repairs and technical troubleshooting, and at iRepair.ca Canada as a Support Advisor. Previous roles include Product Manager at Adam Helps and Shipping Receiving Clerk at Holt Renfrew. Eric holds an educational background from Seneca Polytechnic, where studies took place from 2012 to 2014.