Benjamin Anderson is an experienced Enterprise Product Support Specialist at Figma, specializing in technical support for enterprise customers in English, French, and Spanish since April 2022. Prior to this role, Benjamin served at Hitachi Vantara from October 2015 to April 2022, initially as a Senior Global Customer Care Representative and later as a Team Leader, where responsibilities included global partner support, customer portal troubleshooting, and managing customer care processes. Notable achievements include covering managerial duties, serving as interim Customer Satisfaction Manager, and contributing to global projects like Salesforce CRM and Genesys Telephony System. Benjamin's career also includes freelance translation work and a brief role as a Stockroom Assistant. Educationally, Benjamin holds a BA in Joint Honours in French and Hispanic Studies from the University of Nottingham.
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