Kristen Bates is an experienced Technical Writer with a robust background in creating clear and effective product documentation across various organizations. Currently serving at Figma since May 2022, Kristen previously held the position of Senior Technical Writer at LogicMonitor, where responsibilities included writing product documentation, collaborating with UX Designers, and enhancing usability through style guides. Prior experience includes a lengthy tenure at Jamf, contributing to documentation for their software portfolio, mentoring newly hired writers, and engaging with subject matter experts for documentation improvements. Kristen's journey also encompasses roles in educational and public relations settings, with foundational experience in technical writing from internships during academic studies at the University of Wisconsin-Eau Claire. Kristen holds a Bachelor's Degree in English: Scientific and Technical Writing and has furthered education with certifications in User Experience.
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