Micheal Danbom is a Quality and Support Operations Leader with extensive experience in building and scaling Quality Assurance organizations to enhance customer experience. They served as the Head of Customer Success Quality Assurance at Square from 2016 to 2021, where they developed insights through various auditing processes and collaborated with global teams to improve seller experiences. Before this, Micheal held roles at Verizon Wireless and Apple, where they focused on customer service and leadership development. Currently, they are the Quality Assurance Manager at Figma, continuing to drive quality initiatives.
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