Shane Johnston is a seasoned user researcher with extensive experience in leading research initiatives across prominent tech companies. Currently serving as a User Researcher at Figma since October 2022, Shane previously held roles as Research Lead at Clockwise, where contributions included identifying growth drivers and building user research programs. Prior experience at Slack encompassed positions as Market Research Lead and Sr. User Researcher, focusing on customer positioning and launching significant studies on Covid's impact on work dynamics. Shane's research career began at Twitter, leading user research for various teams, including consumer products and safety, and spanned roles at EffectiveUI and Procter & Gamble, where innovative research methodologies were developed. Shane holds a BFA in Integrated Design from Parsons School of Design and two MBAs with a focus on entrepreneurship from Xavier University.
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