Jack Jia is a seasoned professional in revenue operations and sales strategy with extensive experience across various technology and digital marketing firms. Currently serving as the Head of Revenue Operations at Figment since January 2025, Jack previously held the position of Senior Manager of Global GTM Strategy & Operations at Ripple from April 2021 to September 2024, where responsibilities included leading global revenue operations, optimizing sales processes, and enhancing data governance. Prior experience includes roles as Sales Operations Manager at Fuel Cycle, Director of Sales Strategy and Operations at Imaginato, and Head of Sales Operations at Cheetah Mobile, as well as co-founding Tiger Group and serving as Operations Manager at Uber Technologies during its formative years in China. Jack holds a Bachelor of Arts in International Studies from UC Irvine and an MBA in International Business from Brandeis International Business School.
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