Emily Brackey

Emily Brackey is a skilled customer experience professional with extensive experience in the food and beverage industry. Currently serving as a Customer Experience Associate at FIGS since July 2022, Emily previously excelled as a Cafe Manager at Scout Coffee, where responsibilities included overseeing hiring processes, managing inventory, and enhancing sales through positive environment cultivation. Prior experience includes roles as a Service Partner/Server at Islands Restaurants and a Barista at Scout Coffee, focusing on customer service and relationship-building. Emily also contributed as a volunteer at Mercy Church and held various positions during and after studies at California Polytechnic State University-San Luis Obispo, where a Bachelor of Business Administration with a focus on Human Resources Management was earned.