Kate Iio

Kate Iio is an experienced customer service professional currently serving as a Customer Experience Associate Tier III at FIGS since November 2021, having previously held roles as Tier II and Tier I within the same company. Prior to FIGS, Kate worked as a Lead Instructor at Mathnasium - The Math Learning Center from January 2021 to November 2021, and as an Assistant Language Teacher and Cultural Ambassador in the Japan Exchange and Teaching Program from August 2019 to September 2020. Additional experience includes a position as a Student Office Assistant at the University of California, Santa Barbara from January 2017 to June 2019, and a role as a Seasonal Cashier at Yamazaki Bakery from July 2016 to January 2019. Kate earned a Bachelor of Arts in Sociology with a Minor in Applied Psychology from UC Santa Barbara, attending from 2015 to 2019, and graduated from South Pasadena High School in 2015.