Madison C.

Madison C. is an experienced marketing professional currently serving as the Retention Marketing Manager at FIGS since May 2025. Previously, Madison held the position of Customer Retention Manager at Haus Labs By Lady Gaga, where significant contributions included leading customer retention programs across email and SMS channels to enhance engagement and lifetime value. Madison's career also includes a role as CRM & Direct Mail Marketing Manager at GUESS?, Inc., where strategic optimization of the GUESS List loyalty program and management of direct mail campaigns were key responsibilities. Earlier experience as a CRM & Loyalty Marketing Specialist at KRAHS involved extensive work in social media and email marketing, while the role at MK Collab encompassed digital marketing and web merchandising. Madison C. earned a Bachelor of Business Administration in Marketing from Woodbury University.