Sandra Roldan

Sandra Roldan possesses a diverse professional background with significant experience in customer service and operational coordination. Currently serving as a CX Associate at FIGS since December 2021, Sandra previously held the role of Operations Coordinator at Dentex Dental Specialty Group, where responsibilities included managing treatment plans, overseeing insurance claims, and ensuring office compliance with HIPAA and OSHA regulations. As a Patient Care Coordinator at Johnson Family Dental, Sandra implemented processes to enhance office efficiency and maintained high standards in patient scheduling. Earlier roles include a Sales Associate position at Nordstrom, focusing on customer service and sales, and a Project Intern role at Smith/Firestone Associates, where assistance was provided in project preparations. Academic qualifications include a Bachelor of Music in Vocal Performance from California State University, Northridge, and an Associate of Arts in Interior Design from FIDM.