Helena F. is a seasoned professional with extensive experience in lending and operations management, currently serving as Senior Director of Lending Partner Relationship Management at Figure since June 2019. Helena has developed loan programs, supervised team performance, and implemented sales strategies, while actively participating in the onboarding and training processes for Mortgage Loan Originators. Prior experience includes roles at the University of Nevada, Reno, where Helena coordinated programs and managed budgets, and served as Operations Manager at Master's Mechanical Insulation, Inc., overseeing finances and human resources. Additional expertise includes customer support and event management, complemented by an MBA from the University of Nevada, Reno and a BBA from UPIS - Faculdades Integradas.
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